With At The Well, Dr. Wendy provides personalized, comprehensive care for patients seeking to optimize their health and manage chronic conditions more effectively. Your care plan is developed collaboratively and considers your medical history, symptoms, lifestyle, nutrition, stress, sleep, environment, and personal health goals.Rather than addressing concerns in isolation, Dr. Wendy combines conventional medical care with a functional medicine perspective. This means taking time to understand how different aspects of your health may be connected and using evidence-informed strategies to support overall well-being. Care may include appropriate testing, medications, botanicals, nutrition and lifestyle recommendations, supplements, and referrals when indicated.At the Well is committed to thoughtful, patient-centered care that recognizes the connection between mind, body, and spirit. Although Dr. Wendy provides comprehensive functional and integrative care, she is not a specialist in chronic Lyme disease, mold toxicity, complex mast cell activation syndrome (MCAS), Ehlers-Danlos syndrome (EDS), or chronic inflammatory response syndrome (CIRS). Patients with these concerns may need to be referred to an appropriate specialist or multidisciplinary care team.We would love to have the opportunity to partner with you on your journey to At The Well! You can apply to be a new patient by beginning with a 15 minute meet and greet session.

At this time, At The Well does not participate with any insurance carriers. We cannot submit medical claims on your behalf or assist you in claim resolution. All appointments are strictly on a self-pay, fee-for-service basis. However, we can provide you with a superbill/invoice, and some labs can be run through your insurance. We do not participate with Medicare or Medicaid. Appointments will be on a self-pay, fee-for-service basis. Lab testing will be through one of our cash pay providers and cannot be submitted to Medicare or Medicaid for reimbursement.

You have two options for laboratory testing at At The Well: Discounted cash pay labs through Fullscript or laboratory testing through another provider that may be eligible for insurance coverage.Most laboratory tests are conducted via Fullscript, a functional lab testing platform. Fullscript may be able to provide you with a superbill that you can try to submit to your insurance for reimbursement. Some laboratory tests may qualify for FSA or HSA reimbursement. For more information, please visit the link you are sent from Fullscript for your recommended tests.We realize that functional medicine can be cost-prohibitive. To do our part to reduce costs, we have chosen not to mark up any lab services provided through Fullscript.

No, At The Well is not a primary care provider. While we do see patients with a variety of health conditions and medical needs, we are a functional medicine specialist and do not provide acute care services. We will work alongside your primary care provider (PCP) and other specialists to coordinate the best possible care. It is required that you have an established primary care provider before becoming our patient. Screening, radiological, and preventative care services will need to be ordered by your PCP.

We do! For patients in Northwest Arkansas, we have a physical location within Jubilee Wellness in Fayetteville.Patients can also meet remotely using a HIPAA compliant telemedicine platform. You will receive the instructions to this platform via email prior to your scheduled appointment.

We do understand the need to reschedule appointments, but when you cancel an appointment within 2 business days of your scheduled appointment, it prevents us from serving another patient.We require a 2 business day notice via our online patient portal messaging system (Cerbo) for cancellation or reschedule. Without this notice, the following fees apply:• $250 cancellation fee for a New Patient Visit• $125 cancellation fee for a Follow Up Visit

Yes! Patients may ask quick questions regarding their treatment plan in-between visits via the online patient portal messaging system (Cerbo), we will respond within 3 business days. Questions not related to the treatment plan are best suited for patient visits.Messaging is a great way to communicate with Dr. Wendy for relatively simple questions or clarifications. It is not the proper place to address new or complicated issues. If Dr. Wendy thinks that you would be better served holding an appointment, she may request for  you to schedule a visit. For anything emergent, please contact your primary care provider. For emergency medical issues, please visit an emergency care center or call 911.

We partner with Fullscript, an online supplement store that offer third-party tested supplements. As a patient of At The Well, you are granted access to 25% off your purchases.If we recommend specific supplements during your patient visit, you will receive an email with a special link to Fullscript shortly after your visit. This link will contain the supplements discussed during your visit and instructions on how to purchase and ship to your home.

We do prescribe testosterone as the only controlled medication. Depending on your state and the FDA updated guidelines, an in-person appointment at our office in Fayetteville, AR may be required for a testosterone prescription.

Testing plays a crucial role in functional medicine. We provide a wide range of advanced diagnostic tests, such as:Blood tests (chemistry profile, blood counts, inflammatory markers, full thyroid hormone panel, female and male hormones, vitamin and mineral levels, food allergies, etc.)Urine and salivary hormone testsGenetic testing, trained via most precise and extensive approach by Intellxx DNA  Microbiome and gastrointestinal tests Food sensitivity testing...and more.

Individual outcomes vary. While some experience significant improvement within the initial months, others may require a year or longer of commitment to alleviate chronic symptoms. It's important to recognize that your body didn't undergo changes overnight; years of stress and illness accumulate and necessitate time for recovery. As a general guideline, it often takes approximately one month of healing for each year that a specific issue has persisted.